Internship – Information Technology

Core Responsibilities

1.  Technical Support & IT Operations

• Assist with day-to-day IT support and troubleshooting.
• Provide technical assistance for hardware, software, and network issues.
• Support installation, configuration, and maintenance of desktops, laptops, and peripherals.
• Assist with user account creation, password resets, and system access control.
• Help maintain IT infrastructure documentation.
• Support antivirus checks, system updates, and basic security monitoring.
• Assist in setting up workstations for new joiners.
• Coordinate with vendors for IT-related queries or support.

2. System Maintenance & Documentation

• Maintain accurate IT inventory records (systems, devices, accessories).
• Assist in organizing and updating digital documentation.
• Support in preparing IT reports, checklists, and maintenance logs.
• Ensure all configurations and changes are properly recorded.
• Assist in documenting recurring issues and resolutions.

3. Administrative & Project Support

• Assist the IT team with day-to-day administrative coordination.
• Provide updates on assigned tasks and troubleshooting status.
• Support basic networking tasks such as router checks and cable management.
• Assist in IT-related projects, setups, and upgrades.
• Coordinate meetings, follow-ups, and communication for IT operations.
  

Requirements

– Basic understanding of computer hardware, software, and operating systems.

– Knowledge of networking fundamentals (LAN, Wi-Fi, routers, switches).

– Proficiency in MS Office and basic IT tools.

– Strong problem-solving skills with attention to detail.

– Good communication and interpersonal skills.

– Ability to multitask and work in a team environment.

Key Qualities

– Pursuing or completed Bachelor’s in Computer Science, IT, or related field.

– Proactive, eager to learn, and adaptable to new technologies.

Benefits

– Stipend plus other benefits as per norms.

– Hands-on exposure to IT operations and systems.

– Opportunity to work with experienced IT professionals.